Smart Solutions Consulting
Smart Solutions International is focused on increasing the value to your business derived from Financial, Human Capital Management, and Business Intelligence solutions. Our representation of partners Infor Global Solutions, Proactis and Cognos, an IBM Company provide access to proven industry leading software solutions and tools. In addition, most Smart Solutions consultants have prior customer implementation skills / experience developed as an employee of our partners. Smart Solutions is uniquely qualified to develop and implement effective solutions relevant to your business objectives.
Consulting services address all facets of the application life cycle and includes the follow
- Assessment and Implementation Planning
- Installation and Configuration
- Solution Requirements / Design
- Solution Implementation
- Custom Development
- Project Management
- Application / Technical Effectiveness Reviews
- Managed Application Services
The Application Review focuses on the effective use of software applications currently in production at the customer facility. The typical scenario that occurs with any application software over a period of time is that the use and effectiveness of the system tends to diminish and the streamlining process, initially established, also begins to diminish. We often find customers not utilizing current releases of the applications, not taking advantage of new features, functions, and processes or not having a thorough understanding of the functions within the applications. There are many reasons for this, some of which include; continuous turnover of personnel coupled with an inappropriate level of transfer of knowledge; lack of education on a timely basis with the specific product, and the omission of a continuous process improvement program.
Use Smart Solutions consulting to assist with defining, documenting, and developing your unique application requirements. We use our knowledge of SmartStream applications, the SmartStream platform and processing conventions to enhance existing functionality, develop new windows, or new modules. New functionality may therefore be deployed with minimal ramp-up / training since these same SmartStream processing conventions are already leveraged by your user personnel.
Smart Solutions provides an outsourcing service for managing your Infor applications, allowing you to utilize consulting services to ensure your staff’s productivity and application proficiency. Managed services allow you to supplement or replace internal responsibilities for managing Infor applications, supporting key user personnel, and developing reporting, interfaces, or extending application functionality.